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TIPS AND GUIDES

A quick guide and useful tips on how to properly use HEETS sticks, and how often to clean the holder.

We bring you several useful tips on how to properly use the IQOS electronic cigarette, how to correctly and frequently clean IQOS, what to do when HEETS are too hard and don't draw, and how to charge it correctly. Read useful tips on how often to use the cleaning tool or alcohol sticks. 

15.2.2019 TIPS AND GUIDES
A quick guide and useful tips on how to properly use HEETS sticks, and how often to clean the holder.

Using IQOS is not rocket science; you will soon find your ideal routine, but first, read our recommendations. Regular and correct IQOS cleaning is especially important. And if you are interested in more good advice, visit our section Tips and Guides for IQOS.

 

For cleaning IQOS 3 and DUO, there are additional recommendations; read How to properly clean IQOS 3 DUO. 

Quick user guide

First, review the basic steps for using IQOS. Remember, after finishing, you must remove the stick using the top cap; do not pull the cigarette out by the filter, as the burnt tobacco would remain inside. 

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Useful tips for using IQOS

  • Draw on IQOS very gently, rather slowly, for better flavor try not to overheat the filter.
  • Leave as much time as possible between draws, the filter will cool down more, and the overall smoking time will be extended. 
  • Don't be put off by the initial taste or coughing; you will quickly get used to the warmer smoke. More about coughing from IQOS.
  • Learn to return the HeatStick to the charger immediately after finishing; it takes no longer than 6 minutes to recharge when you feel like having another one :-)
  • If HEETS are too hard, try inserting the stick after turning on into the preheated holder; it will slide in more easily. 
  • If the HEETS draw is not to your liking, sometimes blowing through the stick beforehand helps; some users even freeze the packs, as thawing slightly moistens them.
  • IQOS needs regular cleaning, ideally after every pack. Pay special attention to burns at the base of the blade. How often and how to properly clean IQOS.
  • The charger holds a charge for about 20-30 HEETS sticks; preferably use the original charger from the box, as phone chargers and car chargers are usually not powerful enough.
  • The pack of sticks is divided; the empty compartment is handy for used sticks, for example in a restaurant where ashtrays have disappeared. However, you may also encounter a Heetelnik.
  • Buy HEETS sticks by the carton; they are cheaper in the manufacturer's online store and at newsstands, a carton costs 900 CZK. What HEETS variants are available.
  • The IQOS device is registered to a name; when buying second-hand, always ask about the original registration and proactively request a proof of purchase, although it is not yet required for warranty claims. More in How to register and unregister IQOS.
  • On-the-spot warranty replacement can be handled at any pop-up sales kiosk in supermarkets, an IQOS Lounge, or in person with your dealer from whom you purchased it. More details in the article How and where to claim a faulty IQOS.
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