While ILUMA i may at first glance look like just an improved version of ILUMA - the same induction heating, the same TEREA sticks, no cleaning - one detail signals a much bigger shift: the device has a touchscreen. ILUMA i is the first IQOS to add user features you would expect more from a smartphone or a vaping mod than from a tobacco product.
Read full articleTo claim a warranty repair for IQOS, report the fault to the Customer Care Center, where you will receive an SMS code to use at a newsstand or store. A like-for-like device replacement, even in the case of mechanical damage, remains available.
A common question from new IQOS users is the availability of HEETS refills at a better price. If you can manage to get a wholesale registration, you can save nearly ten crowns per pack.
HEETS tobacco sticks are sold in many flavors here, but the range is even richer worldwide, even though it is gradually becoming more uniform; elsewhere you can try, for example, blueberry, malt or cream flavor.
We bring you a list of all flavor variants of HEETS, Marlboro and Parliament tobacco sticks for IQOS with approximate prices, and you will learn where to buy them.
The IQOS product comes with a two-year warranty by law upon purchase. The manufacturer handles complaints in an exemplary manner, does not scrutinize defects too closely, and replaces faulty units on the spot.